Contact information
Last updated: May 2026
This Contact and Support Policy applies to customer support inquiries related to purchases made through RevoMitt.com.
RevoMitt is operated by Yuzix Incorporated.
Official Support Channel
For customer support, please contact us by email at:
This is the official support channel for order issues, returns, replacements, damaged goods, subscription questions, and general customer service.
Social media messages, including Instagram, TikTok, Facebook, or other direct messages, are not the official support channel for order-related issues. For the fastest and most reliable support, please email us directly.
Support Hours
Our support hours are:
Monday to Friday
9:00 AM – 5:00 PM Eastern Time
We are closed on weekends and major holidays.
Response Time
We aim to respond to support inquiries within 3–5 business days.
Response times may be longer during holidays, product launches, promotional periods, or periods of high inquiry volume.
What to Include
To help us assist you faster, please include the following information when contacting support:
- Your full name
- Order number
- Email address used at checkout
- A clear description of the issue
- Photos of damaged, defective, leaking, or incorrect items, if applicable
- Photos of the shipping box or packaging, if relevant
What We Can Help With
Customer support can assist with:
- Order questions
- Shipping questions
- Damaged, defective, leaking, or missing items
- Returns
- Replacements
- Subscription questions
- Product questions
- Wholesale inquiries
- Partnership inquiries
- Media or influencer inquiries
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at support@revomitt.com.
We cannot guarantee that an order can be changed or cancelled once it has been processed, fulfilled, or shipped.
Contact
Yuzix Incorporated
505 Ellicott St Ste 312
Buffalo, NY 14203
United States
Email: support@revomitt.com